RMG Loyalty

LOYALTY SOLUTIONS

Launch with a known loyalty program

Turn-key Loyalty Solutions

Loyalty is at the core of RMG Loyalty. With over 100 years of combined experience across various industries, loyalty solutions, and program types, our team understands the intricacies of the loyalty landscape. We’ve mastered and established industry best practices to help you launch a successful loyalty solution. Whether it’s a turn-key solution or is built from the ground up, we’ll work with you to optimize and scale it for maximum impact.

Here’s how we do it.

OUR PROCESS

Discovery

RMG Loyalty works with you to assess your business objectives, target audience, and existing initiatives to determine the most effective loyalty solution. We evaluate your marketing stack, identify challenges and opportunities, and, if applicable, analyze your current solution’s performance. Through industry research and competitive benchmarking, we uncover insights to optimize your strategy, differentiate your offering, and drive long-term engagement from customers and staff.

Developing Strategy

Our experienced team works with you to define a tailored loyalty solution that aligns with your brand and customer expectations. We structure new or turn-key solutions, incorporating points, tiers, cashback, or partnerships to maximize engagement. Our financial modeling and ROI forecasting provide clear insights into cost implications, break-even points, and revenue impact, ensuring a profitable and sustainable approach. We also recommend the best technology platforms and strategic partners to enhance efficiency and program value.

Solution Implementation

From launch to optimization, we develop a comprehensive action plan to ensure seamless execution. Our team supports marketing strategies, customer and employee communication, and onboarding processes. We provide training and resources to empower your team with the knowledge and tools necessary for successful loyalty solution management.

Ongoing Management

We establish key performance indicators (KPIs) to measure program success and conduct regular performance audits. Leveraging customer feedback and data insights, we provide strategic recommendations, and marketing opportunities, for continuous improvement. With RMG Loyalty’s proactive approach, your solution remains competitive, adaptable to market trends, and consistently drives customer & staff engagement.

OUR partners